Legal
Privacy Policy
Template text — to be reviewed against Malaysia's Personal Data Protection Act 2010 (PDPA) before relying on it.
Information we collect
When you send an enquiry through this website, we collect the details you provide: your name, phone or WhatsApp number, email address (if given), your message, the type of enquiry, your preferred language, the page you sent it from and the date. We do not ask for passport details, financial information or documents through this website.
How it is stored
Enquiries are stored securely in our private enquiry system. Only our authorised team can view them. If you contact us on WhatsApp instead, your messages are handled through WhatsApp.
How we use it
We use your details only to respond to your enquiry, to share suitable property information, and to follow up on your request. We do not sell your personal data.
MM2H referrals
If you ask about the Malaysia My Second Home (MM2H) programme and tick the separate referral consent box, we may share your name, contact details, enquiry type, preferred language and message with our partner MM2H service provider [partner name to be added], so they can contact you about the programme. We do not share your details with the partner without that consent. The partner handles MM2H matters under its own terms and privacy policy. A referral does not guarantee eligibility or approval. You can withdraw your referral consent at any time by contacting us; this does not affect information already shared before you withdrew.
How long we keep it
We keep enquiry details only for as long as needed to handle your enquiry and any follow-up [retention period to be confirmed], after which they are deleted.
Your rights
You may ask to access, correct or delete your personal data, or withdraw consent, by contacting us through the Contact page or WhatsApp.
Updates
This policy may be updated from time to time. [Last updated: date to be added]